jeta95 Privacy Policy

01 Introduction

jeta95 ("we", "us", "our") operates the online casino and sports betting platform accessible at jeta95.vip (the "Platform"). We are committed to protecting the privacy of every player who registers, browses, or interacts with our services. This Privacy Policy describes how jeta95 collects, uses, stores, shares, and safeguards the personal data of users based primarily in Bangladesh and wherever else our Platform is accessed.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the Platform. By creating an account, making a deposit, or continuing to use the jeta95 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

We take our data-handling responsibilities seriously. jeta95 implements industry-standard technical and organisational safeguards to ensure your personal information is processed lawfully, fairly, and transparently. If you have any questions about this policy or how your data is handled, you may contact us at any time using the details in Section 14.

02 Data We Collect

jeta95 collects several categories of personal data in order to provide a secure, compliant, and personalised gaming experience. The data we collect falls into the following categories:

2.1 Identity Data

This includes your full legal name, date of birth, gender, and nationality. Identity data is collected at the point of account registration and during our Know Your Customer (KYC) verification process. We use identity data to confirm your eligibility to use the Platform, particularly to enforce our strict 18+ age restriction policy.

2.2 Contact Data

This includes your email address, mobile phone number, and, where provided, a residential address. Contact data is used to communicate with you about your account, process verification requests, send transactional notifications, and provide customer support.

2.3 Financial Data

This includes payment method details such as your bKash, Nagad, Rocket, or Upay mobile wallet identifiers, Visa or Mastercard card details (processed and tokenised by our payment partners — jeta95 does not store raw card numbers), and records of all deposits and withdrawals made through your jeta95 Wallet.

2.4 Account Activity Data

This includes your betting and gaming history, game preferences, bonus usage records, session durations, wagering volumes, and responsible gaming settings such as deposit limits and self-exclusion requests.

2.5 Technical Data

This includes your IP address, device type and model, browser type and version, operating system, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and referring URL. Technical data is collected automatically when you access the Platform.

2.6 Communications Data

This includes the content of any messages you send to jeta95 via our customer support channels, including live chat transcripts, email correspondence, and feedback submissions. We retain communications data to ensure continuity of support and to resolve disputes.

03 How We Collect Data

jeta95 collects personal data through the following means:

• Direct Submission: Information you actively provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated Collection: Technical data collected automatically via cookies, log files, pixel tags, and similar tracking technologies each time you access or interact with the jeta95 Platform.
• Third-Party Sources: Identity and fraud-screening data received from our KYC verification partners, payment processors such as bKash, Nagad, and Rocket, and fraud prevention agencies when we carry out eligibility and risk assessments.
• Game Providers: Session and gameplay data transmitted by third-party game studios (such as Pragmatic Play, Evolution Gaming, and Spribe) to the jeta95 platform in real time as you interact with their games.

04 Legal Basis for Processing

jeta95 processes your personal data only where a legitimate legal basis exists. The legal bases on which we rely are as follows:

• Contractual Necessity: Processing necessary to perform our contract with you — i.e., to provide you with access to the Platform, process your deposits and withdrawals, credit bonuses, settle bets, and maintain your account.
• Legal Obligation: Processing necessary to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, identity verification requirements, and fraud reporting duties.
• Legitimate Interests: Processing carried out for our legitimate business interests, including fraud prevention, network and information security, improving the Platform, and conducting analytics — provided those interests are not overridden by your rights and interests.
• Consent: Where required by applicable law, we will ask for your explicit consent before processing your data for specific purposes, such as sending you marketing communications or using non-essential cookies. You have the right to withdraw consent at any time.

05 How We Use Your Data

jeta95 uses the personal data we collect for the following specific purposes:

• To create, verify, and maintain your player account, including enforcing the single-account policy and verifying your age and identity in accordance with our KYC obligations.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods, and to maintain accurate financial records of all transactions.
• To deliver the betting and gaming services you have requested, including displaying live odds, settling wagers, crediting winnings, and managing bonus fund allocations.
• To detect, investigate, and prevent fraud, money laundering, match-fixing, multi-accounting, and any other activity that violates our Terms & Conditions or applicable law.
• To provide customer support, respond to your enquiries, and resolve disputes relating to your account, bets, or transactions.
• To send you transactional and service communications, including account verification emails, deposit confirmation notifications, withdrawal status updates, and important policy change notices.
• To enforce our responsible gaming obligations, including monitoring betting patterns for signs of problem gambling behaviour, applying deposit limits and self-exclusion requests, and verifying the 18+ age restriction.
• To comply with AML regulations, tax reporting requirements, and any other legal obligations imposed on jeta95 by applicable law.
• To analyse and improve the performance, functionality, and security of the jeta95 Platform through aggregated and anonymised usage analytics.
• To send you promotional communications and personalised offers, where you have consented to receive marketing messages or where we have a legitimate interest in doing so.

06 Data Sharing

jeta95 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

6.1 Payment Processors

We share financial and identity data with payment service providers — including bKash, Nagad, Rocket, Upay, and card processing partners for Visa and Mastercard transactions — solely to process deposits and withdrawals on your behalf. These providers are contractually bound to use your data only for payment processing and to maintain appropriate security standards.

6.2 Identity Verification & KYC Providers

We share identity documents and personal data with third-party KYC and age verification service providers to confirm your eligibility to use the Platform. These providers are authorised to process your data only for identity verification purposes.

6.3 Game Studio Providers

We share a limited set of session and player data with game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to facilitate gameplay, record game outcomes, and enable real-time RNG certification. These providers process data under their own privacy frameworks and are selected only where they meet adequate data protection standards.

6.4 Fraud Prevention & AML Agencies

We may share personal data with fraud screening agencies, AML compliance partners, and financial intelligence units where we are legally required to report suspicious activity or where sharing is necessary to protect jeta95 and our players from financial crime.

6.5 Law Enforcement & Regulatory Authorities

We may disclose personal data to law enforcement agencies, courts, or government authorities where we are compelled to do so by a valid legal order, warrant, or regulatory requirement. In such cases, jeta95 will disclose only the minimum data necessary to satisfy the legal obligation.

07 Cookies & Tracking Technologies

jeta95 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session state, analyse usage patterns, and support our security and fraud prevention systems. Below is a summary of the types of cookies we use:

Strictly necessary cookies are essential for the Platform to function and cannot be disabled. Functional and analytics cookies may be managed through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling cookies may affect the functionality of certain Platform features, including staying logged in across sessions.

jeta95 does not use third-party advertising or retargeting cookies to display jeta95 advertisements on external websites.

08 Data Retention

jeta95 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and Identity Data: Retained for the lifetime of your active account and for a minimum of 5 years following account closure, in order to satisfy AML record-keeping obligations and to resolve any post-closure disputes.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in compliance with financial record-keeping requirements.
• KYC Documentation: Retained for a minimum of 5 years following the completion of the verification process or account closure, whichever is later.
• Communications Data: Support communications are retained for 2 years from the date of the last message in a support thread, or until the underlying dispute is fully resolved.
• Technical and Log Data: Server logs and technical data are retained for up to 12 months for security and fraud investigation purposes, after which they are automatically deleted or anonymised.
• Marketing Preferences: Records of your marketing consent or opt-out status are retained indefinitely to ensure we respect your preferences even if the underlying personal data has been deleted.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual player.

09 Your Rights

As a jeta95 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a full response within 30 days.

• Right of Access: You have the right to request a copy of all personal data jeta95 holds about you, together with information about how that data is used and with whom it is shared.
• Right to Rectification: If you believe any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
• Right to Erasure: You may request that jeta95 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal obligations — for example, we are required to retain financial records for a minimum of 5 years and cannot erase them upon request during that period.
• Right to Restriction: You have the right to request that jeta95 restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you have the right to receive a copy of your personal data in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from jeta95 at any time by contacting [email protected] or updating your account notification preferences.

10 Children's Privacy

The jeta95 Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18. Our registration process includes mandatory date-of-birth verification, and all accounts are subject to KYC age checks prior to the processing of any withdrawal.

If jeta95 discovers or is notified that a player account has been created by or on behalf of a person under 18, we will immediately suspend that account, reverse any deposits made, void any bets placed, and permanently delete all associated personal data. Any winnings accrued in an underage account will be forfeited in full.

Parents and guardians who believe a minor may have accessed the jeta95 Platform are strongly encouraged to contact us immediately at [email protected] so that we can take prompt action. We also recommend the use of parental control and internet filtering software to prevent minors from accessing gambling content online.

11 Security Measures

jeta95 takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, and destruction. Our security framework includes:

• 256-Bit SSL Encryption: All data transmitted between your device and the jeta95 Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols, ensuring that your login credentials, payment data, and personal information cannot be intercepted in transit.
• Secure Server Infrastructure: jeta95 servers are hosted in secure data centres with physical access controls, 24/7 monitoring, and redundant systems to protect against hardware failure and unauthorised physical access.
• Access Controls: Internal access to player data is strictly limited on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and security training.
• Fraud Detection Systems: jeta95 operates real-time fraud detection and account monitoring systems that flag unusual login activity, atypical transaction patterns, and signs of account compromise.
• Payment Tokenisation: Card payment data is tokenised by our payment processing partners. jeta95 does not store raw card numbers on its own systems at any point.
• Regular Security Audits: The Platform undergoes periodic security reviews and penetration testing by independent security specialists to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for taking appropriate steps to secure the device you use to access jeta95. If you suspect that your account has been compromised, please contact us immediately at [email protected].

12 Third-Party Links

The jeta95 Platform may contain references to or integrations with third-party services, including game studios, payment processors, and sports data providers. While these integrations are necessary for the delivery of our services, jeta95 is not responsible for the privacy practices of third-party providers.

Each third-party provider operates under its own privacy policy and data protection framework. jeta95 selects third-party partners who demonstrate adequate data protection standards and contractually requires them to handle any player data shared with them in accordance with applicable data protection principles. However, we encourage you to review the privacy policies of any third-party service you interact with.

jeta95 does not permit third-party advertising networks to access player data for the purpose of serving targeted advertising on external platforms. Any analytics data shared with third-party analytics providers is aggregated and anonymised before transmission.

13 Changes to This Privacy Policy

jeta95 reserves the right to update, amend, or replace this Privacy Policy at any time. When we make changes, the updated policy will be published on this page with a revised effective date. Where changes are material — for example, where we introduce a new category of data processing or a new type of data sharing — we will notify registered players via email or an in-account notification prior to the changes taking effect.

Your continued use of the jeta95 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should cease using the Platform and contact us to close your account. Closing your account does not affect any data processing that was lawfully carried out prior to the closure date.

We recommend that you review this Privacy Policy periodically to stay informed about how jeta95 handles your personal data. The current effective date is always displayed prominently at the top of this page and in the hero section above.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jeta95 handles your personal data, please reach out to our dedicated privacy support team:

For data rights requests (access, rectification, erasure, portability, restriction, objection), please include your registered account username, the email address associated with your account, and a clear description of your request in your message. This will help us locate your data and process your request as efficiently as possible.

For responsible gaming concerns, self-exclusion requests, or account closure, please visit our Responsible Gaming page or contact support directly. We are here to help 24/7.